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While our journey began in Houston, we take immense pride in extending our delivery services to the following countries and territories:
United States, Australia, United Kingdom, Canada, France, Spain, Germany, South Korea, Sweden, Switzerland, United Arab Emirates, Italy, New Zealand, Belgium, India, Israel, Japan, Scandinavia, The Netherlands, China, Denmark, Indonesia, Ireland, Norway, Greece, Singapore, Thailand, Russia, Ukrain, Finland, Portugal, Puerto Rico, Virgin Islands, Austria, Hungary, Poland, Czech Republic, The Philippinnes, Argentina, Chile, Costa Rica and Mexico.
If your country is not listed please reach out to us at support@circlecasa.com
What are delivery times?
At Circle Casa we employ a range of efficient shipping methods to ensure your orders reach you both swiftly and securely. Most of our products are typically ready for shipping within an estimated total time frame of 1-4 weeks, encompassing both production and delivery.
For some of our Furniture Collection orders, the journey begins with sea freight, a reliable mode of transport. Your tracking information will be updated once your order arrives at your local port and is taken over by the local carrier from the sea freight company.
In the case of custom order or Made-to-Order items please anticipate a slightly longer estimated total time of 8-12 weeks to account for production and delivery.
We do want to emphasize that carrier delays are beyond our control and all shipping times are estimations. Regrettably, we cannot accommodate refunds or cancellations for delayed orders already in transit. We understand your eagerness to receive your orders promptly, and we're doing everything in our power to minimize delays.
Should you have any questions or require further information about shipping and your order, our dedicated support team is here to assist you. Feel free to reach out to us at support@circlecasa.com, and we'll be more than happy to help. Your satisfaction is our priority.
What is your return policy?
We accept returns on items within 30 days of delivery.
To be eligible for a return, items must meet the following criteria:
Items must be unused, unassembled, and in their original condition.
Original packaging, including all tags, instructions, and inserts, must be included.
Returns must be post-marked within 30 days of receiving the item.
We Cannot Accept Returns of:
Made-to-Order Products
Non-Returnable Products (or Products Marked "Final Sale")
Products that have been installed or assembled
Products not in their original condition and packaging
Products successfully delivered and signed for via White Glove Delivery
Open Box Items
Gift Cards
How do I assemble my product?
If you need assistance with assembly please email us at support@circlecasa.com
If you intend to enlist a professional for furniture assembly, kindly schedule the installation after the items have been delivered.
Any Questions?
Contact us through our contact page! Or write us at contact@circlecasa.com We are happy to assist.
